Why is the ticket I find online cheaper than the one KILROY staff found for me?

When you book online you do all the work yourself and all handling of the ticket (issuing and invoicing) is done automatically thus keeping the expenses at a very low level.
But be aware that if you travel for a longer period or have many stops there is a very good chance that KILROY staff will be able to find a more flexible and cheaper ticket than you will be able to find online by yourself.

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