Cancellation insurance – what is it and how to buy it?
"Cancellation insurance" or "Cancellation protection" secures a refund in case you, your travel companion or one of your close relatives gets sick (or worse) before departure. The insurance must be ordered at the same time you purchase your travel product (flight, tour, car, camper rental etc.).
If the cancellation insurance is not offered as part of the booking process you must contact KILROY immediately after finishing your reservation to get a quote for the cancellation insurance.
If you need to cancel you must contact KILROY as soon as possible. A doctor's certificate is needed, and an action fee will be deducted from your refund if approved.