How do I get in contact with KILROY while I am travelling?
If you are currently traveling and need to get in touch with KILROY us, you should complete the relevant contact form found on under the Contact section of our website. You can also use our online chat bot located in the bottom right side of the screen for immediate assistance with luggage inquiries, checking in and other questions. Note that urgent contact form requests are prioritized during our business hours, so this is the most direct and effective way to contact us.
If you are in transit and need immediate assistance with your airfare, please contact us using the above form. If you need assistance outside of KILROY's business hours, please complete the above online form and we will get in touch as soon as possible. Your inquiry will be prioritized the next business day if it is an urgent request. If you are not able to get ahold of us and need assistance with airfare, contact your airline or visit an airline agent at the airport for assistance.
If you completed a booking through a Travel Advisor in one of our KILROY shops, please contact your Travel Advisor directly for assistance.
If you are experiencing an emergency, please first contact the local authorities and your respective embassy for assistance.