Cancellation insurance – what is this and how to buy it?
Cancellation insurance secures a refund in case you, your travel companion or one of your closer relatives gets sick (or worse) before departure. The insurance has to be ordered at the same time you order your product (flight, tour etc.). If the insurance is not offered during the booking process you must contact KILROY immediately after finishing your reservation to get a quote for the insurance.
If you need to cancel you must contact KILROY as soon as possible. A doctor's certificate (form provided by KILROY) is needed and a small handling fee will be deducted from your refund if approved.